• If your alarm turns on, don’t panic! It’s usually not an emergency. Try to reduce non-essential water usage and silence the alarm. If your alarm is still on the next morning, call your maintenance provider. FYI: holiday and weekend fees may apply, so waiting for normal business hours can help save you some money. If the alarm turns off, your system will probably pump down on a timer. It should return to normal after it finishes pumping. Don’t forget to un-silence the alarm for next time.

• Avoid putting anything in the system except toilet paper and waste. Heavy garbage disposal use is common when others are helping you clean up. Use the trash can instead of the garbage disposal to ease the strain on your system.

Here are some helpful videos if you experience an alarm or backup:

For 86+ years, Van Delden Wastewater Systems has withstood the test of time as the leading Wastewater System company, providing San Antonio, Boerne, and the surrounding Texas Hill Country with services you can count on now and in the future.

Call us for any of your wastewater systems needs and let our professionals help you with your septic installation and maintenance requirements: (210) 698-2000 (San Antonio) or (830) 249-4000 (Boerne).