“We would like to bring to your attention a very special employee you have. William has been servicing our septic system for several years now and he has done a superb job. To the best of our knowledge, we haven’t had a single problem since his arrival. He has shared with us many small tips to help continue a healthy system. The real issue, which we see as just as important, is that he has gained our complete confidence. Whatever he says, we take as gospel. This represents our effort to let you know, as well as him, how appreciative we are for his expertise, politeness and service. He is also neat in appearance and just, in an all around manner, represents your company really well.”

“Thank you for all of your help. I appreciate all the information you sent to my home. It is extremely helpful to know that you originally put the system in and continue to maintain on a regular basis. Thanks again.”